San Francsico PetsHotel

Does anyone have intel on the San Francisco Geary Street location? Over the past year, I've been taking my little guy to Day Camp once/week and have checked him into PetsHotel for a couple of long weekends. For months, I enjoyed interacting with the same employees who were happy to see him. However, recently it's a new employee every time and they aren't very enthusiastic. This is making me nervous about whether he'll be receiving the attention he should, particularly because I'll need to board him somewhere for a week in the near future.

On another note, I don't recommend the grooming salon at this location. They taking entirely too long even with appointments. Petco is much better for grooming in SF.