Why is my nest battery camera not recording/missing events?
Hi all. I'm looking for help to troubleshoot why my camera/app are missing events.
Hardware:
Nest battery powered camera
Subscription:
Plus
Notes:
- Removed the zones for the outdoor camera
- All push notifications are on
- Set to capture people, animals, vehicles, and all motion
- Today I was on my driveway for 10-15 minutes shovelling, and nothing showed up on the history.
- I also had a mailman walk up my driveway, put mail in my mailbox, and walk back down my driveway and nothing showed up on history
Comparison photos/timestamps with my hardwired doorbell
- Home app (https://i.imgur.com/Xpe0sLT.jpeg)
- Nest doorbell showing person at 12:13:54 pm (https://i.imgur.com/YKhjoQj.jpeg)
- Nest driveway No events around 12:13:50 pm (https://i.imgur.com/dr3IV5e.jpeg) . That thumbnail was actually for a car driving by between 12:13:01 to 12:13:06