My frustration with Sony Liv and their lack of customer support

So I was not receiving the OTP code and I tried a few times to resend and was locked out the app for 30 days (seriously who locks their customers out their app for 30 days)!

I tried getting a refund from Apple who denied me and there was no option to contact Sony Liv - even their contact us form requires you to login to their website lol the irony.

I've been chasing my tail on this one - I'm in the UK and even the Indian whatsapp support number is not working.