BlueLink doesn’t work

Hi all, just got my 2024 this past Saturday. Dealership set up the app subscription for me but we could not get it to connect to the vehicle. I have tried to manually link it & done pretty much every troubleshooting option there is EXCEPT resetting the infotainment center. The reason I don’t want to do this is because I have everything right where I want it and don’t want to screw that up—So my question is, if I reset that will all of my settings go back to factory? Any other advice to get the app to work? Currently on iOS all updated.

Hi all, just got my 2024 this past Saturday. Dealership set up the app subscription for me but we could not get it to connect to the vehicle. I have tried to manually link it & done pretty much every troubleshooting option there is EXCEPT resetting the infotainment center. The reason I don’t want to do this is because I have everything right where I want it and don’t want to screw that up—So my question is, if I reset that will all of my settings go back to factory? Any other advice to get the app to work? Currently on iOS all updated.