AFCA

Has anybody ever had a positive experience with the AFCA ?

So heres what happened . I wasn't going to go into the details but here they are if you're interested . It's a pretty long story

I had a car accident where someone ran up the back of my van . There was little to no damage to my car so I didn't tell my insurance company or police . The person at fault had dash cam footage

Next I heard of this was 6 months later a letter of demand from a collection agency that I pay $4500 approx. No details just date of accident .

Apparently the other drivers insurance company( Hollards ) sent me letters to me so I could give them an incident description .

Despite having my email and phone number they said they sent letters . There was no mail and I'm sure they made no effort to do so . So even with dash cam footage I was deemed to be at fault

I had to get my insurance company ( NRMA) to sort this out . This took about 3 hours on the phone to them but it was all taken care of ......WRONG !

Nearly 12 months later I started receiving the same letter of demand this time threatening all sorts of the usual manner. Once again contact my insurance company to get them to sort it out again . I hope it's now finally resolved .

I have no doubts this was no error by Hollards it was a scheme that has probably worked for them by their fear tactics or just by a careless person paying because they were sent a letter of demand . My wife could have paid it if she saw it before me .

Even if 1 in 500 people fall for this it would still be in their best interests because let's face it AFCA or no other toothless tigers govt organisations are going to stop them or punish them or penalise them in any way .